Being a server can be a very difficult job in the foodservice industry, but at the same time, it can be one of the most rewarding jobs. More than just being able to serve food, they must be mind readers, hosts, acrobats, customer service reps, and so much more. But over time, being a server can become one of the most rewarding jobs. Here are some tips on how to become a great server.
Whenever you start at a different restaurant, chances are they’ll probably have a different standard of being a server. What matters most is finding a universal system that you can adapt to every job in the foodservice industry. Let’s say you’re at a restaurant that offers a three-course meal. A simple system to help get orders down faster would be to write down “1,2,3” once the table has ordered. Cross out each number as you continue to bring the guests their three-course meal.
In doing so, you can keep track of what the guests have their food. Also always be sure that you’re double-checking orders for accuracy. As long as you can come up with your organizational method of ensuring that you can deliver 100% satisfaction
This is easier said than done. You can learn a menu but truly knowing a menu is asking a guest what their taste preference is and making a recommendation based on that. If a customer prefers a light meal such as a salad you wouldn’t recommend them a 12 oz. ribeye.
By studying a menu, you’re able to build rapport with a guest by knowing their taste preference. Along with this, you can ask a guest if they have any allergies so th